Is the shake menu accessible by users who download our app from the App Store / Google Play?

If the app is shipped to production and live in the App Store, if you're distributing it via Test Flight builds, or is an ad-hoc build with a release profile - it will not show up.

If the device with an ad-hoc build with a release profile was previously in debug mode, it will be saved on the Taplytics dashboard and will show the shake menu.