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  1. Taplytics
  2. Questions and Answers
  3. Troubleshooting

Troubleshooting

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  • Resetting Experiment Results
  • Integrating Taplytics SDK into an Eclipse project
  • Code event not showing up in Goal Creation process
  • We have a new variable in our app, but we don’t see it appearing in the Taplytics interface. Any ideas?
  • I have an iOS device, but it says that I'm in an Android experiment in the blue border. How is that possible?
  • We are having issues on iOS with experiments switching their values quite a bit in development
  • What would happen if someone has an old version of our app (as many do not auto-update) and they are on iOS 10?
  • Can I set the timeout interval for server calls to Taplytics?
  • Looks like your SDK is looking at the responses our apps get from our own API and logging them via custom data variables.
  • Any idea why Taplytics propertiesLoadedCallback: is called multiple times after initializing the SDK?
  • How do you differentiate between development and production devices?
  • I've followed all the steps and implemented the Taplytics SDK, but I'm still not seeing data in my dashboard. Why is that?
  • If I'm doing QA on Xcode's simulators and it is put into a variation, will it stay in that variation?
  • I have 2 experiments running, however, getRunningExperimentsAndVariations only returns 1
  • I set a winning variation and the result was a positive percentage increase. I logged back in some time later and now the results are negative? Is this normal behaviour?
  • How do you measure Daily Active Users (DAUs) and Monthly Active Visitors (MAUs) to determine if they're unique or not?
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